New Legislation Would Increase Travel Advisor Representation at US Department of Transportation

Image: American flag waving in front of the U.S. Capitol. (photo via rarrarorro / iStock / Getty Images Plus)
Image: American flag waving in front of the U.S. Capitol. (photo via rarrarorro / iStock / Getty Images Plus)
Lacey Pfalz
by Lacey Pfalz
Last updated: 10:35 AM ET, Fri June 2, 2023

The new bipartisan Aviation Consumer Protection Advisory Committee (ACPAC) Modernization Act was introduced in the House of Representatives on Thursday, June 1, proposing to expand the advisory body’s membership to include a dedicated travel advisor representative. 

According to the U.S. Department of Transportation, the ACPAC’s purpose “is to evaluate existing aviation consumer protection programs and provide recommendations to the Secretary for improving and establishing additional aviation consumer protection programs. Pursuant to statute, ACPAC membership consists of one representative each of U.S. airlines, consumer groups, airports, and State or local governments.” 

The advisory body was created in 2012. The body recently met to discuss the two major DOT regulatory proposals, on ticket refunds and transparency in airline fees. An advisor representative would add an important voice to the conversation surrounding the future of aviation consumer protection programs.  

The new bill was proposed by Congresswoman Dina Titus (D-NV), Congressman Gus Bilirakis (R-FL), and Congressman Marc Molinaro (R-NY).

“We commend Congresswoman Titus and her colleagues for recognizing that adding a travel agency representative to this key committee will enhance the work and effectiveness of the ACPAC,” said Zane Kerby, ASTA’s President & CEO. “Advocating for airline consumers is what travel advisors do every day, and roughly half of all airline tickets in the U.S. are sold through the agency channel. Giving these small business owners, 70 percent of whom are women, an elevated voice in the DOT regulatory process will help the Department meet its consumer protection mission.”

The bill, which is formally named H.R. 3780, is among the policy issues ASTA’s 250 travel advisors and suppliers will advocate for during the annual ASTA Legislative Day 2023, on June 20-21. 


For the latest travel news, updates and deals, subscribe to theNew Link daily TravelPulse newsletter.

Topics From This Article to Explore

Lacey Pfalz

Lacey Pfalz

Associate Editor

Lacey Pfalz is Associate Editor at TravelPulse. She's a passionate advocate of responsible travel and believes the best travel experiences happen outside of a planned itinerary. Lacey currently lives in rural Wisconsin. She can be reached at lpfalz@ntmllc.com.

Become A Travel Expert

Upcoming Webinar
Designing Meaningful and Seamless Experiences Across JapanThursday, January 15, 2026
4:00pm Eastern
Hankyu Travel DMC Japan is a destination management specialist serving both luxury and regular...
Travel Agent Academy
Travel Agent Academy
Baja California Specialist ProgramThe stunning landscapes of Baja California is a vacation paradise that is easily accessible from major...
Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Upcoming Webinar
Designing Meaningful and Seamless Experiences Across JapanThursday, January 15, 2026
4:00pm Eastern
Hankyu Travel DMC Japan is a destination management specialist serving both luxury and regular...
Travel Agent Academy
Travel Agent Academy
Baja California Specialist ProgramThe stunning landscapes of Baja California is a vacation paradise that is easily accessible from major...
Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...

Get To Know Us Better

Agent At Home

Helping leisure selling travel agents successfully manage their at-home business.

Subscribe For Free

Agent Specialization: Group Travel

Laurence Pinckney

Laurence Pinckney

CEO of Zenbiz Travel, LLC

About Me
Agent At Home

Helping leisure selling travel agents successfully manage their at-home business.

Subscribe For Free

Agent Specialization: Group Travel

Laurence Pinckney

Laurence Pinckney

CEO of Zenbiz Travel, LLC

About Me